Frequently Asked Questions

Orders Placed

We offer 2-3 day turnaround time Monday-Friday. If your order is placed on Monday, you will receive a proof no later than Wednesday End of Day. Then after proof is approved it will be ready and shipped by Friday. If your order is placed over the weekend or on Friday after 12PM, then it will count as an order placed on Monday.

 

How Many Designs Can I Upload?

50 Minimum sticker/labels per design. 

Can I Get A Refund?

No Refunds will be given once order is submitted and paid for due to being a custom order and the time spent setting up file for print. Please reach out to us if you have any concerns regarding your order.

 

Shipping

Shipping is free. We offer 2-3 day shipping with tracking number, emailed to you once order is shipped. Shipping is only available in the United States and its Territories. Please ensure you have entered the correct shipping address. If the wrong address is submitted and your order is shipped out BEFORE you send us an email with updated information, you will have to reorder and pay again.

 

What Files Do We Accept?

We accept high resolution PNG/PDF/JPEG/SVG/EPS/AI files. We also highly recommend EPS/AI/PDF to be in CMYK for the most accurate colors, clear print and especially for Spot UV (textured). 

 

Low Resolution Files?

However the file resolution/quality you upload is, that's how it will print. Please upload high resolution/quality files for best sticker images.

 

Weatherproof?

Our stickers are weatherproof and water resistant.

 

 

Posting Your Stickers on Our IG Page?

If you do not wish for your stickers to be posted on our Instagram Page, please include in the additional comments when ordering with "DO NOT POST ORDER"

Copyright?

We are not responsible for copyright logos from customers. Customers take full legal responsibility for copyright issues.